Today, I was embarrassed for my local McDonald's.
Today, I visited the McDonald's on Powers Ferry just south of Delk. I spent two or three minutes waiting to decide when another customer told me about the 2 for $2.50 Egg McMuffins. So, I made my purchase of 2 Egg McMuffins, a pair of hashbrowns, and a large soda at 9:47am.
During the time I was waiting for my food, three customers complained about the orange juice filling an inch below the cup lid. The employee's response was always "That's for room in case you want ice." Seriously, who wants ice in their orange juice? I say charge an extra nickel and fill it -- and if someone wants ice in their OJ, it becomes their loss of volume and a few cents in McD's pockets. (This is not my first complaint about this as when I order through the drive through, my soda is always an inch from the top -- and it has ice in it)
I digress -- I continued waiting for my food. Eventually, people who ordered as I walked in had finished eating their meals and left. In the end, it took thirteen minutes from the time I ordered to the time I got my food. Thirteen minutes to get something off the menu labeled a "Number One." That is beyond ridiculous for a "fast food" restaurant when there was only one order in front of mine.
Sunday, May 15, 2011
My letter to McDonald's
I had a pretty wrong experience at my local McDonald's. So bad that I decided to write a letter, which I'm sharing with you.