Tuesday, July 28, 2009

Coupon Conundrum

I'm going to prefix this blog posting with I do NOT condone the methods outlined below. I didn't quite realize what was going on with part of it.

So, as part of my home projects I needed to purchase six R-30 bulbs. A trip to WalsMart was in store.

Arrive there and my really awesome and hot boyfriend manages to find some bulbs in the clearance aisle for 3.43 each.

Next we head to the Self Checkout aisle to.. well.. check out!

As I'm scanning the bulbs, my really awesome and hot boyfriend notices there's a 75 cent off coupon. We begin peeling them off as we scan them. There's one missing. Oh well. Scan the first coupon and *bam* - 75 cents removed from the total. I put the coupon in the coupon holder as requested. Scan the second coupon and it tells us the coupon has been used the maximum times. I start reading the coupon and it doesn't say "limit one" so we ask for the CSR.

CSR comes down and scans it and it doesn't scan. But she still throws it in the coupon holder. She also states she cannot manually do them and cancels the coupon that was already used. We then decide that we'll do six different transactions as the line was empty (shocker, eh?).

So, we move lanes and we're down two coupons (and missing the one), and we decide to the coupons six times by putting the coupon label in instead of the coupon for half of them.

Six transactions of 2.89 later (3.43 minus .75 plus tax) I have six receipts and six bulbs.

I get into my truck and begin discussing how irritated the WalsMart manager will be once they go to check the drawers. One drawer will be short 2.25 (three coupons) and one will be over by 1.50 (two coupons). Then the kicker came out: I was informed the coupons had expired back a few months ago.

Apparently the way coupons work is the barcode stays the same no matter what. It is up to the cashier to verify the expiration date. It's a "known issue" when it comes to self checkout lanes. So, WalsMart is really out $4.50 from my coupon adventure. This wasn't intended, but seems a bit fair after the evil CSR person was so evil and unhelpful.

...And for those of you who call going through the line six times a retail person's nightmare -- the ONLY reason we did it that way was 'cuz nobody was in line behind us. Otherwise I woulda been a little more courteous of other shoppers. I'm not THAT evil (usually) :)

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